For the last 3 weeks, I have run the following three services in parallel at the office:
- Cybernet DSL 256k (I got a max 28-32kb/sec down) – 14,000 PKR/month
- PTCL DSL 1 Mbit/sec (I got a max 68-72 kb/sec down) – 5,000 PKR/month
- Maxcom DSL 512 K/sec (I got a max 51-53kb/sec down)- 7,500 PKR/month
After several download tests, usage testing, and measurement of bandwidth, (I dont have the upload bandwidth numbers with me yet..sorry!) I’ve come up with the following conclusion:
For service reliability and setting proper expectations with the customer, Maxcom gets extra points. When there is a service issue , Cybernet (which used to be great at one point) usually just tells us its our problem that their service doesnt work. PTCL decides to go down at odd times and come back up in 5-10 minutes every so often.
Bandwidth consistency , Cybernet does a pretty ok job, though its not as fast as Maxcomm or PTCL.
Overall, PTCL works well for the home, but doesnt cut it in an office with 40 people. it just isnt reliable enough yet, even though its the fastest of the lot. would make a great backup connection.
Maxcomm still edges out cyber due to cost and better uptime. If I were running a small office, I would keep this as a primary connection with cyber or ptcl as a backup.
One last, personal gripe with cybernet: WordPress doesnt work well on it. That just ticked me off!
For a small office (20-30 people), I suggest go with maxcomm 512 and ptcl/one of cyber’s volume based package as backup.
For the home, the best options would be Maxcomm’s 256k package for 1800, or PTCL for 5000. As far as worldcall,etc goes Ive heard they are better now, but they block bittorrent downloading.
Finally, internet bandwidth in Pakistan is expensive. Too expensive. You cant escape it. So bite the bullet and pay the 1800, 5000, whatever. The cheaper packages never give you the promised connectivity and speed, so pay more and atleast spare yourself the frustration of sitting on a webpage for 10 minutes waiting for the flash stuff to load.